| Volume XIX Issue 30 | August 13, 2018 | ||||
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| Dear %%FIRST%%,
The use and acceptance of chatbots among both enterprises and consumers is on the rise. These solutions close the gap between traditional customer service hours and agents and the customer demand for 24/7 access and communication. In this week’s exclusive editorial, we discuss how chatbots and virtual assistance is gaining traction among enterprises. For the latest industry news, current editorials, links to our Buyers Guide and Software 500, and more, visit softwaremag.com. Follow us on Twitter and visit our website for the latest industry news. Also, check out the May digital edition. |
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| chat with us Chatbots—also referred to as virtual assistants (VAs)—are transforming customer support across a variety of industries. Depending on the level of support needed, these technologies can answer simple questions 24/7 before being directed to a live support person, or utilize artificial intelligence… more >> |
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| Click on the below links to reach SWmagdirect.com, our information portal, and learn about new products and services from leading vendors.
SPTechCon IFS Qlik |
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FAST TRACK M&A CONSOLIDATIONS WITH AUTOMATION Data safety |
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• Magnitude Software Announces Innowera Process Runner Achieved SAP-Certified Integration – BI • Dell Boomi Announces Employee Onboarding Product – Business Management • Flexera Adds Big Automation Boost to Open Source Software Scanning – Security • ConnectWise Announces New Brand Identities – Business of IT • HVR Joins Confluent Partner Program – Business of IT • CloudJumper and Continuum Form Technology Partnership – Cloud Tools |
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| Tune in to the official Software Magazine Podcast for deep dives with industry experts on IT trends affecting CIOs, IT managers, IT staff, and surrounding professionals. Click here to listen. | ||||
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| Logmein, inc. Over 100 million users worldwide rely on LogMeIn solutions for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of computers, servers, smartphones… Manhattan software, inc. |
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| Software Magazine’s Buyers’ Guide is available online 24/7 to provide you with information on companies and their products when you need it. Click here to directly visit the guide! |
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| Editorial Mission: Softwaremag.com, the IT Software Journal, is focused on pointing the CIOs, IT managers, IT staff, and surrounding professionals to the product and service options available to help them address their business challenges. We do this through the Software 500 revenue-based ranking of the leading software and service providers worldwide, and through our editorial features, columns, and new product coverage, and associated Buyers Guides, across our editorial focus areas. Copyright 2018 Software Magazine. All rights reserved. | ||||
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SoftwareGram, August 13, 2018
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