12.19.16
ConnectWise announced today that Mirus IT, one of the biggest technology solution providers in the world, will implement a broad range of ConnectWise business management solutions to help manage and grow its business.
The solutions being deployed by Mirus IT, a company that serves more than 250 businesses in London, Milton Keynes, and surrounding areas, include the ConnectWise Manage business management platform; ConnectWise Automate remote monitoring and management solution; ConnectWise CloudConsole cloud management, monitoring and billing tool; and ConnectWise Sell quote and proposal platform.
“When we first began talking with Mirus IT, it quickly became apparent how the organisation could benefit from a truly integrated, centralised set of business management solutions that would allow it to increase the company’s efficiency, provide even more value to its clients, and deliver a means for easy scalability as it continues to expand its footprint,” said David Bellini, President and Managing Director of ConnectWise International.
Paul Tomlinson, Founder and Managing Director of Mirus IT, said the decision to move many of the company’s business systems to ConnectWise was not difficult once he saw how the solutions worked together and the capacity they would provide.
“The IT service ecosystem is quickly evolving and growing, especially as more organisations move applications to the cloud,” he said. “With ConnectWise, we found a holistic set of solutions, including critical PSA and RMM tools, that will result in more operational efficiencies while still allowing us to provide the level of service and personal touch our customers have come to expect. Just as importantly, we are now well-positioned to quickly and easily scale our business as new opportunities present themselves.”
The new agreement with ConnectWise provides Mirus IT with:
• 100 ConnectWise Manage licenses – The ConnectWise Manage platform integrates business process automation, help desk and customer service, sales, marketing, project management, and business analytics.
• 10,000 ConnectWise Automate agents – ConnectWise Automate provides users with fully automated, integrated proactive and preventative IT services.
• 10 ConnectWise Sell licenses – ConnectWise Sell is an all-in-one, integrated sales platform that creates quotes and proposal anywhere, anytime.
• The ability to manage 5,000 seats of Microsoft Office 365 in ConnectWise CloudConsole – CloudConsole is a management, monitoring, and billing tool for Microsoft Office 365 and Azure accounts, and is designed to save time and reduce the complexity of supporting a client’s Microsoft cloud services.
