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White Papers
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Migrating to a SaaS Model
A Roadmap to Success 
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By:
Verio, Inc.
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Organizations of all sizes are adopting a new generation of Software-as-a-Service (SaaS) applications. To get to the market quickly, savvy software suppliers are teaming with hosting companies who have proven capabilities with SaaS. Read this paper to learn how to make a successful move to a SaaS model.
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12 Steps to Ensure
Successful SaaS Delivery
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By:
Gomez, Inc.
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Today's web applications have evolved from single point of delivery to composite applications using third-party services functioning together. Poor performance in any step of the web delivery chain can bring down the entire application. Ensure your SaaS application delivers a superior Web experience with a Gomez HealthCheck. Read more here.
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Federated SOA: Needed
for Enterprise Cloud Computing
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By:
Crosscheck Networks
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Federated SOA should be proactively pursued from the inception of strategic SOA initiatives. Success across the enterprise builds on local project-level efforts. What services are core and should be implemented within the business domain, versus consumed from another SOA domain, is a critical decision. Read this paper to learn more.
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Open Source SOA Testing
Has Hidden Costs, Limitations
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By:
Crosscheck Networks
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Open Source has become an essential and popular resource for many tools and platforms used in SOA deployments. Effective SOA testing requires the ability to test SOAP, XML, and REST based messaging patterns to assess robustness and reliability. Read this paper to learn about the costs and limitations of open source SOA testing.
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Fast Path to Embed High-Performance
Analytical Database for Your Apps
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By:
Infobright
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ISVs, software developers with in-house, licensed packages or software-as-a-service offerings now have a way to embed BI analytics as a database foundation featuring fast response times, reduced database admin effort, small hardware footprint and rapid time to market. Read this paper to learn how Infobright can help.
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Medical Device Apps: Overcome
Compliance and Quality Challenges
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By:
MKS Inc.
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Software is the differentiator for medical device manufacturers, who must innovate while complying with FDA regulations and meeting quality demands. Read this paper for an overview of how application lifecycle management can help improve quality and reduce reporting for FDA compliance to just mouse clicks!
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Requirements-Based Testing:
Collaboration Through Traceability
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By:
MKS Inc.
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Industry research shows that most development errors are introduced in the requirements phase. Many organizations are looking to reduce risk by implementing formal requirements management practices. Read this whitepaper to learn how a coherent platform for application lifecycle management (ALM) can help your QA team implement a requirements-based testing process.
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Next Generation Software Licensing
and Entitlement Management
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By:
Flexera Software, Inc
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Changes in licensing policy require better tracking of software, more flexibility and support for new usage scenarios. Companies need to identify the core competencies required to build and maintain a strong licensing platform. Here is a summary of the capabilities that constitute a licensing and entitlement management approach.
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Keep Customers Close
and Your Channels Closer
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By:
Flexera Software, Inc
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Software producers and high-tech manufacturers drive up to 67% of revenue from channel partners, yet entitlement management processes are often inefficient and offer limited visibility. Here are five essential strategies for achieving customer intimacy and spurring channel revenue growth, 20% to 30% in our experience.
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Filling the Gap: Embedded BI
As an Additional Revenue Stream
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By:
LogiXML, Inc.
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Independent software vendors (ISVs) know that embedded business intelligence (BI) is becoming a must-have. However customers and prospects are not satisfied with home-built solutions and offering from legacy vendors come with high costs. Read this white paper to identify the gap between what customers want and what you currently offer, so you can quickly fill the gap to create a powerful, additional revenue stream.
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7 Habits of Highly Successful Surveys
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By:
Vovici Corporation
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Surveys the most proven method for gathering data about customers, yet several trends are challenging survey authors. Here are seven ways to meet your survey goal, provide accurate data, improve respondent satisfaction, and ensure the best possible outcome.
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12 Criteria for Selecting
an ERP System Replacement
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By:
Epicor
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The cornerstone of the effort to replace your ERP system, your information backbone, is finding the right partner. It is the duty of your software provider to make sure your next system will be your last ERP system replacement. Read the 12 criteria that guide you to the right solution.
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Actionable Enterprise
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By:
IBM
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An enterprise architecture perspective can surmount the challenge of having business, operational and IT experts cut through their respective jaron and clearly communicate about business objectives. This paper provides an overview of how an actionable enterprise architecture approach from IBM can help organizations manage complexity and align IT projects and solutions with business objectives.
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SaaS Alternative Can Work for
Workforce and Expense Management
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By:
CyberShift, Inc.
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This paper describes how a Workforce and Expense Management solution delivered via Software-as-a-Service provides the advantages of enterprise-class technology and the deep functionality of a best-of-breed solution to make it easier and more affordable than ever before.
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Creating and Managing
Value-Driven Product Portfolios
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By:
IBM
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The product portfolio decisions you make today will determine whether your company is relevant tomorrow. Read this paper to learn how to base your product portfolio decisions on fact and not guesswork, political agenda, intuition or the opinions of the loudest voices in the room
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Software Manufacturers and
Embedded BI: Build vs. Buy
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By:
LogiXML, Inc.
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Software manufacturers needing to embed BI into their solutions have more than likely grappled with the question of "build vs. buy." This white paper by LogiXML clearly outlines and explains the key factors to consider when making this decision.
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The Do's and Don'ts of Creating
An Effective Social Media Strategy
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By:
Vocus, Inc.
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Create an effective social media strategy to boost the success of your campaigns. Download a copy of the latest Vocus whitepaper today and gain valuable knowledge for creating your social media strategy.
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Entire Appliance Needs FIPS 140-2
Certification for Secure SOA Link
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By:
Crosscheck Networks
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The driving force of tapping SOA successfully to reuse producer services is usually at odds with security. The FIPS-140-2 threshold from NIST validates security requirements. Read this paper to understand the standard your vendor needs to meet to prevent security holes in your SOA deployment.
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Arxan Best Practices:
Protecting Java Applications
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By:
Arxan
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Most Web applications today are coded in Java, and thus are vulnerable to reverse engineering and tampering attacks. Read this paper to learn how GuardIT for Java goes beyond string encryption and variable renaming to secure code, keys and data though the client and server layers.
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Arxan Best Practices:
Protecting .NET Applications
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By:
Arxan
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This whitepaper addresses why protecting .NET code, which is easily hacked, has been an unmet challenge with only basic obfuscation available as protection. Learn about how GuardITý for Microsoft .NET Framework provides deep and rapid security to meet this challenge.
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Gaining a Competitive Design
Advantage in the New
Telecom/Datacom Marketplace
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By: Jerry Krasner, Ph.D., MBA
IBM
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Embedded Market Forecasters presents the case for using Model Driven Development (MDD) as a preferred solution to meet these needs, but also to create a platform independent module that will allows rapid and accurate redeployment of previously developed software when the underlying hardware is replaced or modified.
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Software Licensing
And Customer Satisfaction
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By:
Acresso
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New strategies for enhancing customer relationships and revenues with entitlements and compliance management; software licensing evolving into ongoing relationship between software publishers and their customers; a broader, more flexible approach is gaining; how suppliers can leverage compliance strategies
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Framework for Measuring
ROI on an APM Investment
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By: Gabor Szirmak
Information Balance
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Application Portfolio Management provides insight that helps daily development and support tasks to be performed faster and with more accuracy; ROI can be demonstrated in one or two budget cycles; effective in complex legacy environments
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Value-Driven Product Management
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By: Michael Lester
IBM Telelogic® Focal Point™
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How assessment, alignment, achievability, accessibility, agility and accountability - six key concepts of value-driven product management - can be applied to create a repeatable process for developing successful products
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Survey Defines Integrated
Payment Processing Value
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By:
Payment Processing, Inc.
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An integrated set of support and services helps software developers build payment solutions for their customers, merchants of all sizes who see benefits of saved labor costs, lower processing fees and happier customers, according to survey results
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Data Integration Platforms:
Comparing Costs and Uses
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By:
Pervasive Software
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Based on a survey of 212 firms using data integration tools, Bloor Research addresses the suitability of available products by project size, project type and cost effectiveness
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Software Security:
Being Secure in an Insecure World
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By: Mano Paul, CISSP, MCAD,MCSD, Network+, ECSA
(ISC)2
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There are numerous testaments to a physically insecure world and our digital world is just as vulnerable. It's critical to design, develop, and deploy secure software. Security is a process, which must be woven into each step of the software lifecycle.
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Modernize Your Applications
Using IBM's i Power Platform
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By: Michelle A. Cordes, Susan M. Yoskin
IBM
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Power Servers with IBM i are dependable, secure and available. Customers are seeing that a Power System running multiple workloads with maximum utilization is the most cost-efficient platform. Read this white paper to understand IBM's modernization plan for Power and IBM i.
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Software Assurance:
A Kaleidoscope of Perspectives
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By:
(ISC)2
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Writing secure code and passing hack-resilient tests are important elements of software assurance. Yet they representation only the starting point of a holistic approach. Find out what it takes to design, develop and deploy secure software. Read it here.
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The Right Decisions
Matter Most - Now
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By:
QlikTech
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Here are five ways to thrive in today's business environment, all hinging on visibility to analyze up-to-date information to make the right decisions. Business intelligence software deployment in days or weeks instead of months or years is a start. Read this paper to learn more.
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The Business Value
of Enterprise Modernization
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By:
IBM
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Here is how to modernize your mainframe strategy when: billions of lines of mainframe code are running today, some have been for decades; your mainframe application value is high; the number of staff available to maintain them is fewer; and management wants more from IT. Read about IBM's enterprise modernization ideas for System z organizations.
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IBM Jazz and IBM Rational
For Enterprise Development
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By:
IBM
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IBM's Rational Team Concert and Jazz Technology Platform enable teams of developers to collaborate for improved software quality. Jazz can help overcome the challenges of enterprise application development for an infrastructure that includes IBM i and System z architectures. Read this paper to learn more.
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Enabling Enterprise Apps
To Connect Mobile Workforce
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By:
CyberShift, Inc.
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Today's mobile workforce from Wall Street to Main Street is armed with cell phones, Pocket PCs, BlackBerry smartphones and other intelligent devices. They need access to enterprise-class apps; here is how to deliver on mobile workforce productivity
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Accelerate Your SOA Projects
Through Service Simulation
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By:
Crosscheck Networks
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Service Oriented Architecture (SOA) enables service consumers and producers to exchange messages over standards such as XML and SOAP. Service simulation – the ability to mimic producer services even before they are implemented – enables consumer developers and QA professionals to engage in parallel efforts. Read about how to deliver on service simulation.
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IT Sales Lead Generation
A Challenge of Precision
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By:
Technology Sales Leads
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Technology sector needs are precise, the audience is difficult to reach, the products and services are complex, high-value and high-end. Evaluation and selection can take months if not years. Leads need to be nurtured. Here is how to identify and reach the key people needed.
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How to Find the Right
Applicant Tracking System
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By:
iCIMS
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Finding the right application tracking system can be an overwhelming task. You will find important areas to investigate, questions to ask and responses to analyze during the evaluation process. Here is a guide to how to search for the proper solution.
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Becoming Value-driven:
Focusing on What Matters Most
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By: Michael Lester
IBM Telelogic® Focal Point™
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Using six key constructs, organizations can focus on the common sense elements of delivering value. These key concepts are assessment, alignment, achievability, accessibility, agility and accountability. Together these six key ideas strengthen each other and help your organization to focus on becoming value-driven.
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The Challenges of Deploying Information Rights Management Across the Enterprise
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By:
EMC
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To successfully deploy information rights management (IRM) into the security infrastructure, IT professionals and security officers need to overcome the challenges around user authentication, content protection via policy, auditing and compliance. Here is a guide to the issues and how IRM can overcome them.
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Enterprise Rights Management
Becoming Higher Business Imperative
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By:
EMC
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Survey of IT and services firms shows ERM is a business opportunity in a range of industries including accounting, healthcare and consumer financial services. It is being used where information leakage is a primary concern, including client and customer communications and medical patient care. Read the research details here.
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Secure Software Beyond Writing Code
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By:
(ISC)²
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Secure software is about more than writing secure code. It is a convergence of policy, processes and people. People are vital to protecting your data, and it's essential that they are not only aware of the need for security but educated and qualified to implement it appropriately. Read more to find out the "why" of secure software.
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Web 2.0: Recruiting in a New Landscape
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By:
iCIMS
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Your recruitment strategy should include the use of these Web 2.0 tools: recruitment blogs, podcasts, RSS [Real Simple Syndication], SEO [Search Engine Optimization], and social networking services such as LinkedIn, Facebook and Ning Read this paper to learn how the iCIMS talent platform, iRecruiter, helps can help recruiters operate effectively in the Web 2.0 world.
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Telecon: Rational Business Developer
Accelerates Web Apps for New Class
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By:
IBM
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Learn how Rational Business Developer supports a new class of business developers who are shielded form the technical intricacies of different platforms and middleware. Based on the emerging EGL, this product can be learned by programmers with general skills in a matter of weeks.
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Reducing Desktop Power Consumption:
How IT and Facilities Can Both Win
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By:
Faronics
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IT and Facilities Management need to work together to comply with energy conservation mandates. Power Save from Faronics helps by reducing energy consumption in new ways that extend beyond the data center. Read this paper to learn how to make the financial business case for a Power Save implementation.
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Security vs. Flexibility:
Must IT Management Choose?
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By:
Faronics
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Your organization already has a centralized configuration management (CCM) tool. But is it enough? CCM tools cant do the big job of making your environment inherently more secure or more flexible. This paper focuses on how IT Managers can leverage CCM tools along with other techniques to have it all: security, a uniform standard and flexibility when needed.
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The Many Advantages Of Product-Centric Software Demos
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By:
Autodemo
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As the competition looms on the horizon, software marketing executives face a growing pressure to deliver effective and dynamic sales tools. This white paper examines some of the challenges marketing professionals face when trying to create relevant sales tools and clarifies how product-centric software demos can address your most difficult marketing challenges.
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Accelerate your SOA Projects Through Service Simulation
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By:
Crosscheck Networks
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Reusable services are the cornerstone of a successful implementation of Service Oriented Architecture (SOA). Service simulation can mimic producer services before they are implemented, an alternative to an expensive reference environment. In this paper, we cover SOA Project Lifecycle issues and how best to address them through service simulation.
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Five Best Practices for Streamlining Electronic Licensing Operations
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By:
Acresso Software
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Electronic licensing enables software publishers to flexibly price and package their applications in any way that their customers want to buy their product. Electronic licensing prevents revenue loss from unauthorized software use. Electronic licensing is becoming a standard part of most software applications. We provide a best practice framework to help make the transition, based on experiences working with hundreds of publishers.
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Go Backwards: Learn SOA Regression Testing Techniques
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By: Mamoon Yunus
Crosscheck Networks
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Software regression testing help identify changes between a selected product release and a previous release, called a baseline. Establishing a regression testing framework is crucial for building reliable and stable software products. QA professionals face unqiue challenges in performing regression testing of applications built atop Service Oriented Architecture. Read this paper for some techniques.
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Considerations When Transforming Your Software Into a Service
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By:
OpSource
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This white paper highlights many of the key issues associated with moving to the Software-as-a-Service (SaaS) model, including: the potential need for fundamental changes to your business model, software architecture, operational structure, using Web service, the SOAP protocol and WSDL for data transfer and integration
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Flash Demo: Enterprise Content Integration Services
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By:
EMC
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The average knowledge worker wastes 9.5 hours/week searching for information, for an annual cost of $14,000 per employee. This demo shows you how EMC Documentum Enterprise Content Integration Services helps organizations improve accessibility, productivity and efficiency by connecting knowledge workers with the information they need from a single user interface.
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A Step-by-Step Guide to Starting SaaS Operations
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By:
OpSource - the SaaS delivery experts
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Software-as-a-Service is built on the legacy of the ASP model, but modernized by today’s robust web services, integration capabilities, increased bandwidth and better bandwidth availability. Learn a proven methodology for setting up your SaaS operations successfully.
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Managing Change For Competitive Advantage
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By:
Borland Software Corporation
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Change happens... make sure you have visibility into the impact of change at both the project and portfolio levels. Find out how you can adopt a comprehensive change framework and identify processes to anticipate and accommodate change at every step, including planning, definition, development and release.
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Site Lifecycle Management
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By:
Siterra Corporation
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This paper describes how Siterra delivers new efficiencies and reduced business risk to the enterprise by transforming the way geographically dispersed operating sites are managed. Siterra’s web-based system captures all site data for workflow-based project, document, asset and lease management, enabling managers, field staff and external service providers to easily collaborate.
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Ten Steps to Better Product Management
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By: Michael Lester
IBM Telelogic® Focal Point™
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Product managers typically act as the CEO of a product and are responsible for strategic and tactical activities. Product development cultures are usually either driven by the market, customers, sales or engineering. Understanding you culture can be one of the most important things you can do as a product manger. Here is now to do a better job.
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How to Overcome Post-Acquisition Paralysis
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By:
ZIGZAG Marketing
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Acquisitions are supposed to open doors to new markets, expand the product line or provide an instant customer base. But after the deal closes and the celebrations are over, the wheels of execution often slow to a grinding halt. Here is a five-point wellness plan for how to keep the post-acquisition momentum going.
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Software Product Life-Cycle Management: Build Vs. Buy
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By:
Acresso Software
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Licensing technologies to support software product life-cycle management (SPLM), are often a mix of homegrown systems, third-party tools and manual processes. The result can be a disconnected and inefficient product life cycle. Read this White Paper to learn what capabilities software publishers need to properly address SPLM
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EMC Documentum Enterprise Content Integration Services
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By:
EMC
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Today’s complex business environment requires enterprises to access and act on content that resides in many different sources, both inside and outside of traditional organization boundaries. This white paper explains the process of complex information interaction and describes how EMC Documentum Enterprise Content Integration Services (ECIS) provides the solution.
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Evaluating a Configuration Management System for Agile Development
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By: Susan S. Leisten
Telelogic
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Download this whitepaper to learn what unique requirements agile methods place on change and configuration management systems. Learn how to evaluate change and CM systems for an agile development environment.
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Watch your SOA Testing Blind Spots
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By: Mamoon Yunus and Rizwan Mallal
Crosscheck Networks
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The flexibility of Web services makes developing and deploying a robust SOA a challenge. Here are some common blind spots and some remedies.
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10 Things Application Developers Need to Know About Credit Card Data Security
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By:
Payment Processing, Inc.
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Many software companies are lax in their attention to the security needs of applications that utilize integrated credit card payment functions. This grave mistake is one that can have a significant impact on the viability and success of any application with integrated credit card functionality. Learn why software developers should address credit card data security within their applications, and how security issues can severely impact their ability to remain competitive in the marketplace.
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Quality and Security in Software
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By:
Fortify Software Inc.
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Cumulative versus Absolute
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On-Demand Document Management
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By: Christine Mason, CEO
SpringCM
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Five tests to see if it's right for you
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IT for Financial Services
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By: Nick Moore and Nancy Johnson Sanquist
Manhattan Software
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Intelligent management of corporate real estate
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Pirates, Geeks & Professionals
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By:
Apogee Search
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How to spot and avoid the predators of search engine marketing malpractice.
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Efficiency Is NOT Enough
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By:
Aspect Software
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Eight essential steps in moving the contact center beyond operational efficiency to business effectiveness
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Reducing SOA Identity Fatigue through Automated Identity Testing
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By:
Crosscheck Networks
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Identity management is crucial to securing Web Services-based applications in a Service Oriented Architecture. Enterprises are under unrelenting pressure to integrate internal systems and external trading partners. Diagnostics Software will play a pivotal role in successful deployment of SOA applications.
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Integrated Workplace Management Strategies for the CIO, CFO and Corporate Workspace Strategist
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By: Nick Moore, President, Manhattan Software Inc. & Nancy Johnson Sanquist, University of San Diego
Manhattan Software Inc.
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A new language required in the C-suite today combines the concepts of real estate, finance and technology. Integrated Workplace Management System (IWMS) tools support the goals of integrated services delivery for reduced cost of operations and increased shareholder value.
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Getting the Most From Your Contact Center Reports
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By:
Aspect Software
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The minute-by-minute data that your contact center generates on a daily, weekly, monthly and yearly basis is a treasure trove of information. Unfortunately, much of this data is not used to its maximum potential. We outline how to use the data proactively.
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Successfully Segmenting Customers
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By:
Aspect Software
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Customer segmentation can be much more useful when based on personal profiles, buying behaviors, service expectations or up-sell/cross-sell opportunities. A key to successful segmentation is technology. Intelligent routing ensures your customers are getting the most appropriate agents or self-service applications based on their segment.
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Saving the Enterprise: Testing Web Services with Parasoft SOAPtest
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By:
Parasoft
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As Web services integrate into the core processing systems relied on to run the business, extensive testing of Web services is critical. This paper examines testing inefficiencies in Web services, and outlines how the Parasoft SOAPtest automated testing tool can ensure complete Web service functionality, interoperability, and security.
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Not All .NET Enabled ERP Solutions Are Created Equal
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By: Joey Benadretti, President, SYSPRO USA
SYSPRO USA
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Microsoft®'s .NET strategy confuses many users and vendors. But because of Microsoft's massive marketing campaign on NET's benefits, many vendors are calling their solutions “.NET enabled” even though their products fall short of fulfilling Microsoft's .NET parameters. An examination of .NET's underlying technology reveals the fallacy of many vendors’ claims.
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Leveraging IP in the Contact Center
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By: Roger Sumner, CTO
Aspect Software
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The contact center industry must continue to move towards an open standards-based architecture, allowing contact centers to leverage their investment in existing technology as they migrate to an IP environment. A key consideration will be the need to deliver a unified customer experience across all channels.
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How to Deliver On Demand Solutions
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By:
Jamcracker, Inc.
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The On Demand market has drawn significant attention lately. Although the concept is simple, the application architecture and underlying infrastructure required to deliver is complex. Here is a reference model for how the software industry can deliver on Software-as-a-Service (SaaS).
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